AI receptionist · Romanian + English

The AI receptionist that answers every patient.

ARIA answers your calls, WhatsApp messages and website chat — booking, confirming and sending reminders, like a front desk that never sleeps.

For private clinics, subscription and public-insurance alike.
ARIA● ON CALL
Hello, I'd like to book a dental appointment.
Of course. For a cleaning we have Tuesday 22 July at 10:00. Does that work?
Yes, perfect.
Booked
Cleaning · Tue 22 Jul · 10:00
RX-482
Clinics that stopped losing patientsClinica AriaMedDentDentaPlusCorpus ClinicNovadent
The problem

A front desk cannot answer everything.

Half the calls arrive while the line is busy, during a break, or after hours. Every missed call is a patient calling the clinic across the street. And the front desk loses hours to phone bookings that could handle themselves.

What RivoBase does

A receptionist that never sleeps.

Not a phone menu — an assistant that holds a real conversation and gets it done.

📅

Books around the clock

Books, reschedules and cancels on its own, 24/7, with a clear reference for every appointment.

🗣️

Speaks Romanian and English

Detects the patient's language from the first message and answers naturally in it.

💬

On every channel

Phone, WhatsApp and website chat — one brain, one calendar, identical behaviour.

🏥

Knows what you offer

Departments, services, prices, doctors and what public insurance covers — answers only from your data.

📖

Explains procedures

In plain, general terms, like a brochure. Never a diagnosis, never medical advice.

🤝

Escalates to a human

Emergencies and medical questions reach your front desk immediately, with full context.

The clinic panel

You see everything at a glance.

Today's schedule, the appointments ARIA took, escalations and costs — calm and clear, an instrument rather than a crowded dashboard.

Live schedule Transcripts Analytics
Schedule · todayTue 22 Jul
09:00
Andrei Popescu
Check-up · Dr. Ionescu
confirmed
10:00
Maria Dincă
Cleaning · Dr. Ionescu
by ARIA
11:30
Elena Radu
Consultation · Dr. Marin
insured
How it works

From first call to booking, in three steps.

1

Connect your clinic

Add services, doctors and opening hours. ARIA learns what you offer in minutes.

2

ARIA takes the messages

Phone, WhatsApp and chat, in Romanian and English, without losing a single patient.

3

See the bookings

Everything lands in the schedule, synced to Google Calendar. Escalates to a human when needed.

Channels

One brain, three channels.

The same assistant, the same calendar, the same behaviour — wherever the patient comes in. Not three bots that contradict each other.

● CALL

Phone

Picks up when the line is busy or after hours. Your clinic's number stays yours.

WhatsApp

WhatsApp

The channel patients already use. Book, move or cancel inside one conversation.

Website chat

Website chat

One script to paste into your site. Answers instantly, at any hour.

ARIA
Hello, I'd like to book a dental appointment.
Of course. For a cleaning we have Tuesday 22 July at 10:00. Does that work?
Of course. For a cleaning we have Tuesday 22 July at 10:00. Does that work?
Yes, perfect.
Booked
Cleaning · Tue 22 Jul · 10:00
RX-482
Results

Fewer no-shows. More patients.

−68%
missed calls
3 h/day
saved at the front desk
1 in 4
bookings outside opening hours
0
invented appointments

Indicative figures from early pilots. Real results vary by clinic.

Who it's for

It works for any clinic.

🦷

Dental practices

Cleanings, check-ups, emergencies — booked correctly, with the right doctor.

🩺

Clinics & polyclinics

Many specialities and departments, one assistant.

🧾

Publicly insured clinics

Knows what's covered, asks for the referral, escalates when needed.

🏢

Multi-location networks

Each location with its own bot, isolated and tailored.

Trust

Serious about patient data.

GDPR + Romanian Law 190/2018Compliant with Romanian law, under the ANSPDCP authority.
Data in the European UnionEU data residency, with a data-processing agreement (DPA).
Medical escalation to a humanThe bot never diagnoses or advises — it hands over to your desk.
No invented appointmentsIt confirms only what it actually wrote to the schedule. Zero hallucinations.
What clinics say

A calmer front desk.

We no longer lose calls in the evening or at weekends. Patients book themselves on WhatsApp."

AI
Dr. Alina Ionescu
Dental practice · Cluj

Our receptionist looks after the patients in the room, not the phone. ARIA catches the rest."

MP
Mihai Popa
Polyclinic · Bucharest

What matters most is that it knows what's covered and when to call us. No slip-ups."

RC
Raluca Chiș
Medical clinic · Timișoara
Pricing

A plan for every clinic.

In Romanian lei, no hidden costs. Cancel any time.

Start
249 lei/month
  • Website chat
  • Romanian & English
  • Escalation to a human
  • 1,000 messages/month
  • Up to 5 services
Choose Start
POPULAR
Pro
749 lei/month
  • Website chat
  • Voice channel (phone)
  • Google Calendar sync
  • Romanian & English
  • Escalation to a human
  • 5,000 messages/month
  • Up to 20 services
Choose Pro
Clinic
1,999 lei/month
  • Website chat
  • WhatsApp channel
  • Voice channel (phone)
  • Google Calendar sync
  • Onboarding from your website
  • Romanian & English
  • Escalation to a human
Choose Clinic
Frequently asked

What clinics want to know.

Can I keep my current phone number?

Yes. Calls can be forwarded to ARIA when the line is busy or after hours, without changing your clinic's number.

Does the bot give medical advice?

No. It explains in general terms what a visit involves, but anything touching diagnosis, treatment or an emergency goes straight to a human.

Does it work with English-speaking patients?

Yes. ARIA detects the language automatically, answers in Romanian or English, and keeps that language for the whole conversation.

What happens to patient data?

It is processed under GDPR and Romanian Law 190/2018, with EU residency and a processing agreement with the clinic.

How long does setup take?

You configure services, doctors and hours in minutes — or we import them from your clinic's website.

See RivoBase at your clinic.

A 15-minute demo, with the bot configured on your own services.