The AI receptionist that answers every patient.
ARIA answers your calls, WhatsApp messages and website chat — booking, confirming and sending reminders, like a front desk that never sleeps.
A front desk cannot answer everything.
Half the calls arrive while the line is busy, during a break, or after hours. Every missed call is a patient calling the clinic across the street. And the front desk loses hours to phone bookings that could handle themselves.
A receptionist that never sleeps.
Not a phone menu — an assistant that holds a real conversation and gets it done.
Books around the clock
Books, reschedules and cancels on its own, 24/7, with a clear reference for every appointment.
Speaks Romanian and English
Detects the patient's language from the first message and answers naturally in it.
On every channel
Phone, WhatsApp and website chat — one brain, one calendar, identical behaviour.
Knows what you offer
Departments, services, prices, doctors and what public insurance covers — answers only from your data.
Explains procedures
In plain, general terms, like a brochure. Never a diagnosis, never medical advice.
Escalates to a human
Emergencies and medical questions reach your front desk immediately, with full context.
You see everything at a glance.
Today's schedule, the appointments ARIA took, escalations and costs — calm and clear, an instrument rather than a crowded dashboard.
From first call to booking, in three steps.
Connect your clinic
Add services, doctors and opening hours. ARIA learns what you offer in minutes.
ARIA takes the messages
Phone, WhatsApp and chat, in Romanian and English, without losing a single patient.
See the bookings
Everything lands in the schedule, synced to Google Calendar. Escalates to a human when needed.
One brain, three channels.
The same assistant, the same calendar, the same behaviour — wherever the patient comes in. Not three bots that contradict each other.
Phone
Picks up when the line is busy or after hours. Your clinic's number stays yours.
The channel patients already use. Book, move or cancel inside one conversation.
Website chat
One script to paste into your site. Answers instantly, at any hour.
Fewer no-shows. More patients.
Indicative figures from early pilots. Real results vary by clinic.
It works for any clinic.
Dental practices
Cleanings, check-ups, emergencies — booked correctly, with the right doctor.
Clinics & polyclinics
Many specialities and departments, one assistant.
Publicly insured clinics
Knows what's covered, asks for the referral, escalates when needed.
Multi-location networks
Each location with its own bot, isolated and tailored.
Serious about patient data.
A calmer front desk.
„We no longer lose calls in the evening or at weekends. Patients book themselves on WhatsApp."
„Our receptionist looks after the patients in the room, not the phone. ARIA catches the rest."
„What matters most is that it knows what's covered and when to call us. No slip-ups."
A plan for every clinic.
In Romanian lei, no hidden costs. Cancel any time.
- Website chat
- Romanian & English
- Escalation to a human
- 1,000 messages/month
- Up to 5 services
- Website chat
- Voice channel (phone)
- Google Calendar sync
- Romanian & English
- Escalation to a human
- 5,000 messages/month
- Up to 20 services
- Website chat
- WhatsApp channel
- Voice channel (phone)
- Google Calendar sync
- Onboarding from your website
- Romanian & English
- Escalation to a human
What clinics want to know.
Can I keep my current phone number?
Yes. Calls can be forwarded to ARIA when the line is busy or after hours, without changing your clinic's number.
Does the bot give medical advice?
No. It explains in general terms what a visit involves, but anything touching diagnosis, treatment or an emergency goes straight to a human.
Does it work with English-speaking patients?
Yes. ARIA detects the language automatically, answers in Romanian or English, and keeps that language for the whole conversation.
What happens to patient data?
It is processed under GDPR and Romanian Law 190/2018, with EU residency and a processing agreement with the clinic.
How long does setup take?
You configure services, doctors and hours in minutes — or we import them from your clinic's website.
See RivoBase at your clinic.
A 15-minute demo, with the bot configured on your own services.
Or email us directly at contact@rivobase.com